How to stop losing bookings?
September 16, 2025
4 min read
When bookings arrive from your website, email, WhatsApp or phone calls, some of them simply get lost:
- Requests live in separate spreadsheets and chats
- There’s no single operational view for the day or week
- Bookings statuses are not up to date
- A driver remains unassigned or the assignment isn’t communicated to the driver in time
- Passengers receive vehicle and driver details too late
- Drivers arrive late to pick-up
- Dispatchers control everything manually - with a high risk of misses and many more issues passenger-transport providers run into every day
In iTransfers, a single monitoring screen, a live map with GPS tracking, and smart alerts solve these tasks.
Timetable
All bookings and driver shifts on one page:
- Monitor statuses
- Control driver and vehicle assignment
- Receive priority alerts on what needs action right now
GPS Tracking & ETA
Track the driver and vehicle location in real time:
- Find the nearest driver by live position
- Check route and current ride status directly on the map
- Monitor delays and estimated time of arrival (ETA)
Driver App
All bookings info at the driver’s fingertips: roster, assigned rides, instant change notifications, reminders for critical events and duty & rest compliance control
Passenger App
Bookings list with details for passengers: driver and vehialce details, live location on the map, configurable passenger permissions for creating and editing bookings
1. Book a demo
Leave your name, email, and phone. We’ll get back within 1 business day and send 7 short questions so we can tailor the demo to your goals.
2. Live demo
A 30-45 min walkthrough of your processes: bookings → dispatch → GPS/ETA → notifications → reporting. We’ll answer all questions.
3. Tailored setup
Our implementation expert will configure the service with you and train two team members. Roles/permissions, widget, integrations, and base data for a fast start.
4. 30-day trial
Full features and unlimited users. Onboarding checklists and support via email, messengers, and online calls.
5. Free support 3 months
After the trial, choose a plan. A dedicated manager and priority support are included free for the first 3 months.